See it in action
This is what it looks like when your calls actually teach something.
A full walkthrough of SalesComp recorded with a real home services company. Ten chapters. Skip straight to the part you care about.
Email Fitzfitz@sales-comp.com
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Admin view
One account. Every location.
No setup from scratch.
You have one company account at the top. Add franchises, locations, or branches underneath it. New branches start with your company's meeting types, playbooks and scorecard.
One account runs the whole company. New branches start with your company's meeting types, playbooks and scorecard. No copy-paste, no starting over.
- Company account at the top. Franchises, locations and branches sit underneath it.
- New branches don't start from zero. They start with your company's meeting types, playbooks and scorecard.
- Invite managers to their branch. They see their team's calls and their team's coaching.
If you have multiple crews, rooftop teams, or franchise locations and you have been managing them separately, this is the view that makes it feel like one operation.
Coaching standards
You teach the AI what a great meeting looks like.
A meeting type is your definition of what you are trying to accomplish and what it takes to do it well. Start from your playbook, six quick questions, or a template. Set the purpose and the goals. The AI coaches every call against that definition, not a generic standard.
Tell it what you are going for on each type of call. The AI coaches to your definition. Change a priority and every future call gets evaluated against the new standard.
- Define the meeting's purpose. Initial consult, design appointment, estimate follow-up. Each type has its own set of standards.
- Set the goals you care about. Decision makers present, property walkthrough completed, pain identified, solution designed. You pick what matters for this type of call.
- Set the bar. For each goal, say what Nailed, Partly and Missed look like, so every call is graded the way you would grade it.
- Mark must-hit items.Must-hit Skip one and the call is capped, no matter how well everything else went. Budget before solution design. Proposal without a walkthrough. You set the line.
- Fair to the rep. Situations that aren't the rep's fault, like no-shows or voicemail, don't count against them.
- Details pulled from every call. Tell it what to pull, like the proposal estimate or the next step date, and it appears in your Film Room without anyone taking notes.
SOPs and scripts
Your playbook. Written once, used on every call.
Each playbook ties to a meeting type. Your stages, your scripts, what reps practice, what they reference in the field. The AI can draft one from a description or from a document you upload. Set master playbooks once; every new branch starts with them.
Describe it or upload a document and it drafts your SOP. You review it, tweak it, and it goes live for your reps.
Walk the full arc of your call
Rapport, walkthrough, solution design, expectations, close. Define the stages for each meeting type and the playbook follows that arc.
Word-for-word lines reps can practice
Write the exact phrasing you want. Reps study it, drill it, and the AI checks whether they actually ran it on the call.
Every playbook becomes something to study
Your playbook turns into a Study Pack your reps work through in Flashcard, Quiz and Voice modes before they get in front of a homeowner.
Real objections from real calls
The objections are already coming in. Here they are.
SalesComp pulls the objections your reps actually hear and counts how many calls each one showed up in. New objections from recent calls are proposed for you to review, and the AI writes the responses. Every rep gets the same answer.
- Pulled from real calls. Not a guessed list. The objections are surfaced from your team's actual conversations, with a count of how often each one came up.
- AI-written responses. You tell it how you like to handle "I need to think about it" or "it's not the right time." It writes a clean response you can edit and save.
- You review what comes in. New objections from recent calls are proposed for you to review.
- Every rep has the same answer. One library, one response per objection, for the whole team.
The objections come from the calls, not a brainstorm session. You see how many times each one showed up, then decide whether it is worth a polished response.
Competitor intelligence
Your reps keep hearing the same three competitor names. Here is what to do about it.
SalesComp surfaces competitor mentions from your team's real calls. You pick the ones worth building a rebuttal for, the AI drafts one, and you verify it.
You see which competitors are actually being mentioned and how often. Build cards for the ones that matter, and every rep walks into the next call with the same rebuttal.
- Pulled from real calls. If a rep says a competitor name during an appointment, it surfaces here with the call as evidence.
- Write the rebuttal once. The AI drafts a response based on what you tell it. You verify it before your team uses it.
- Every rep carries the same card. One response per competitor across the whole team. No one is winging it.
Training material
Your SOP becomes a quiz. Automatically.
Every playbook you build becomes a study pack: flashcards, quiz questions, the exact language reps need to know before they go in the field. What new reps train on from day one.
You write the playbook once. SalesComp generates the flashcards and quiz questions. New reps study them before their first call. Existing reps use them to sharpen up on specific objections or stages they keep missing.
The method, chunked into memory-sized pieces
Stage transitions, key phrases, your process and the language you want reps using. Each card tests one thing. Reps flip through them on their phone before an appointment.
Not trivia. The actual calls they are about to make.
Questions are generated directly from your SOP. "What do you do when the homeowner brings up price before the walkthrough is done?" Your answer, tested against your rep.
No manual work. It builds from what you already wrote.
Update the playbook and the study pack updates with it. Nothing to maintain separately.
The bread and butter
Watch the call. See exactly what happened. Coach to the moment.
The Film Room is where it all comes together. Every call your team records shows up here. You see the list, the patterns, and when you open a call you see the whole breakdown: what they did right, what to work on, the arc of the conversation stage by stage.
List view shows every call. Pattern view shows the team on one screen: a worst-first rep roster, objection patterns, and where calls leak, outcome by outcome. That is your coaching agenda right there.
Open any call and see the whole film session. Strengths, the one thing to work on, the meeting summary and next steps, the call arc with strengths and gaps across the call, and a talk-ratio map.
During the Sunspace Sunrooms walkthrough, the AI flagged that budget came up before solution design. Josh reviewed it and decided that for smaller jobs in his market, that order is fine because the scope is obvious early. He left it off the must-hit list. The call ranked a very sharp call because that step was not a must-hit, so the cap never kicked in. The manager's call, not the AI's.
You decide what is a must-hit. The AI flags what happened. You decide whether it matters for your business. Missing a must-hit caps the call. Leave it as a preference and the AI notes it without penalizing.
- List view. Every call with its score and result. Filter by meeting type, date range, or needs-review.
- Pattern view. The whole team on one screen: metric tiles, a worst-first rep roster with trend and biggest gap, meeting types, objection patterns, Needs your eyes, and where calls leak.
- Per-call strengths. What the rep did well, named specifically, not generically.
- Primary coaching note. One thing to work on. Not a list of ten. One.
- Meeting summary and next steps. Pulled automatically. No notes to take.
- Call arc. Strengths and gaps across the call, start to finish.
- Talk-ratio map, skill grades and the audio. A waveform marks strengths and gaps, and the transcript downloads in one click.
Coaching prep
Pin the call. Walk into the one-on-one ready.
Pin any call to a rep's one-on-one queue. When you sit down with them, the film is already there. You both know what you are reviewing. The coaching conversation starts at the actual moment instead of starting with "how do you think that appointment went?"
Pin a call. The coaching conversation is ready. You both walk in knowing what call you are reviewing, what happened, and what the one focus is. The time is spent coaching, not getting oriented.
- Pin any call from the Film Room. One click adds it to a rep's one-on-one queue.
- Needs your eyes. It tells you which call to coach next and why, with the scorer's reason.
- Needs-review flags so nothing slips. The AI did the film review. You walk in as the coach, not the analyst.
- Save as example. Keep the calls worth teaching from.
Most managers spend the first fifteen minutes of a one-on-one just trying to remember which call they wanted to talk about. This kills that problem.
Getting calls in
Calls get into the Film Room. Pick the way that fits.
Your reps record the call with a Plaud recorder and it lands in the Film Room on its own. Forward a recording, paste a transcript, or bring in older recordings, and those come in too.
- Plaud recorder in the field. Finished recordings import and score on their own. No forwarding, no uploads.
- Personal forwarding email. Every rep gets their own forwarding address in Settings, under Forward your calls. Forward a call to it and it shows up in the Film Room with their name on it.
- Paste or drop in a transcript. On the Score Your Meeting page, paste a transcript or drag and drop a transcript file (.txt, .md, .pdf, .docx).
- Import past recordings. Bring older recordings into the Film Room so the history counts too.
Every path, all simple. Plaud import, the personal forwarding email, transcript paste or file upload, and imports of past recordings.
On deck
What is coming next.
These are in active development. If one of them is the reason you called, mention it when you book or email Fitz.
Training Plans
A 30, 60, and 90-day ramp plan for new reps built from your playbook and meeting types. Day one they know what they are studying and practicing through their first ninety days.
Assessments
Drills
Practice calls your reps do on their own time. The AI plays the customer, runs the objections, and coaches them on how they handled it. No manager required, no scheduling a ride-along.
Call Highlights
Turn a great moment from a real call into a role-play scenario. Your best reps teach the whole team without anyone pulling them off the road for a training session.
Jobber integration
Connect SalesComp with Jobber.
No demo maze. No sales team. Just Fitz.
Saw something that fits?
Book 20 minutes with Fitz.
You watched the walkthrough. You know how it works. If any of it fits what your team is dealing with, pick a time, or just email Fitz with what you are working on.
Email Fitzfitz@sales-comp.com